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"The Welfare Reforms workshop is extremely beneficial for staff, tenants and board members in ensuring organisations can pro-actively prepare to minimise the negative financial impact of these major reforms, on future income received from Housing Benefit and on arrears. "

Maria Murphy,
Director of Housing & Customer Service, Derby Homes


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Events

Landlord Information Network (LIN) provides specialist events, designed for social and private rented sector landlords and for staff working at letting/managing agents who are working to support tenants in receipt of benefits, in order to maximise income and minimise arrears.

LIN events are practical, high quality and represent excellent value for money; they are delivered at centrally located venues throughout the UK.

You can book online using the booking form attached to the event or workshop you wish to attend.

 

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Advanced Benefits Course - Benefit Sanctions, Appeals & Overpayments


This workshop will give attendees an overview of the implications of Benefit Sanctions, Appeals and Overpayments and will include information on: The new sanctions regime, how to minimise overpayments, who can appeal and how to appeal and how to minimise clawbacks deducted from overpayments.

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Benefit Best Practice - Welfare Reform Networking Event


Join one of our 2015 regional benefits best practice groups to keep ahead of the game by ensuring your staff have the knowledge to maximise the income received from benefits, in order to minimise arrears, through sharing information, ideas, innovation and best practice with other social housing professionals. Book now to guarantee a place, as places are strictly limited at each Benefit Best Practice Group

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Budgeting Support, Financial Inclusion and Benefit Direct


Budgeting Support, Financial Inclusion and Benefit Direct - help your tenants maximise income and minimise your risk of arrears book onto our bespoke budgeting open workshop for your staff today.

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Former Tenant Arrears Collections - Best Practice for Welfare Reform


This 1/2 day practical open Former Tenant Arrears Collections workshop will enable you to review your FTA policies and procedures and will highlight best practice that will make a real difference to your performance.

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FTA PhoneCoach training - The course to learn efficient and effective telephone debt collection techniques


This practical one day open course concentrates on three areas vital to successful FTA collection on the telephone: good technique, improved communication skills and a confident approach. This course ensures delegates are able to improve telephone payment collections in addition to improving FTA debt collection performance overall.

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Housing Benefit Payments Direct


Does the majority of your businesses income come from Housing related benefits? What impact will the introduction of housing-related benefits being paid directly to tenants have, on this income stream? Keep ahead of the game by ensuring staff have the knowledge to maximize this income stream, book onto this open workshop today.

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Negotiation Skills Workshop - Improve your negotiation skills - Prepare for HB Direct


To help you minimise the impact on your arrears why not book this 1/2 day open workshop to ensure that you maximise the rental income you collect through successful negotiation with your tenants.

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PhoneCoach training - The course to learn efficient and effective telephone debt collection techniques


This practical one day open course concentrates on three areas vital to successful collection on the telephone: good technique, improved communication skills and a confident approach. This course ensures delegates are able to improve telephone payment collections in addition to improving debt collection performance overall.

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Stress Awareness - how to minimise stress caused by welfare reform


This 1/2 day, interactive, open workshop will help you and your staff understand the effects stress has on the body and mind, in addition to understanding the common triggers and causes that give rise to what we commonly term "stress". Prevention is always preferable to cure, so the workshop will enable you to detect early signs of stress in yourself and others. The course will also give you a number of easy to use techniques that will enable you to reduce the effects of stress and minimise the impact of potential stressful situations.

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Sundry Debts - DIY Debt Collections


Landlord Information Networks DIY Debt Collection 1/2 day workshop aims to train your in house team to do their own debt collection from debt to county court judgement to enforcement and payment. It covers all types of sundry debts including rechargeable works and service charges. The emphasis is on the practical and by the end of the course officers should be able to carry out debt collection from the initial letters to payment of the debt.

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Tenant Profiling for welfare reform


The changes to welfare benefits will have a significant impact on tenants but the reforms will also challenge landlords' business plans. This 1/2 day open practical workshop will develop your understanding of the type of information you will need about your tenants in order for you to plan how you will address the impact of the Welfare Reforms and the introduction of Universal Credit.

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Third Party Deductions For Rent Arrears & Alternative Payment Arrangements


Are you a Landlord with tenants who claim Housing Benefit? If yes, how much do you know about Universal Credit, third party deductions for rent arrears, alternative payment arrangements and how these changes will impact on the way rent is paid through the benefit system? This brand 1/2 day open workshop, will give you a brief overview of Universal Credit and will negotiate the maze of how to effectively maximise your rent recovery rates through efficient use of third party deductions and alternative payment arrangements.

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Universal Credit - Regional Open Workshops


Does the majority of your businesses income come from Housing related benefits? What impact will the introduction of Universal Credit have on this income stream? Keep ahead of the game by ensuring staff have the knowledge to maximize this income stream, book this 1/2 day open workshop today.

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Welfare Benefits & Immigration Rules


Are you a Landlord and have any tenants who claim housing benefit and are non-UK nationals? If so, how much do you know about welfare benefits & immigration rules and how these changes will impact on the way rent is paid through the benefit system? This brand new half day open workshop will help answer your questions, give staff confidence and will show you ways to minimise the impact of the changes to welfare benefits & the immigration rules

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Welfare Benefits - maximise income for tenants and residents


Welfare reform means less money for people on benefits - why not attend our new Welfare Benefits 1/2 day, regional workshops where we guide you through the different welfare benefits that are available, looking at who can qualify, where to claim, the changes to the benefits system and how to maximise income for your tenants.



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